PART REQUESTS

Replacement Part Requests

If you need a replacement part or have an issue with a component of a product purchased from DOMICILE LIMITED, please contact our customer support team.

Information to Provide

Please provide as much information as possible, including:

  • Your full name
  • Order number
  • Date of purchase
  • Product name
  • Product SKU or item number, if available
  • Part number, if known
  • Description of the part required
  • Description of the problem
  • Photographs of the product or damaged component, where applicable
  • Any other relevant information

Why We Need This Information

Providing detailed information helps us identify the correct product and determine what assistance may be available.

Contact Us

Email: textdomicilyshop@gmail.com
Phone: +44 (208) 709 0999

Please do not send a product or part back before contacting us and receiving return or replacement instructions.