Terms of service

Overview

Welcome to DOMICILE LIMITED.

Throughout these Terms of Service, the terms “we,” “us,” “our,” and “DOMICILE LIMITED” refer to DOMICILE LIMITED.

By accessing our website or purchasing products from our store, you agree to these Terms of Service.

1. Company Information

DOMICILE LIMITED
Company Number: 10332486
Registered Office: 144 High Street, Cranford, England, TW5 9WB, United Kingdom
Email: textdomicilyshop@gmail.com
Phone: +44 (208) 709 0999

2. Eligibility

By using our website or placing an order, you confirm that you are legally capable of entering into a binding agreement.

You also confirm that the information you provide during checkout is accurate and complete.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate.

However, colours, dimensions, packaging, and other product details may vary slightly from images displayed online.

We reserve the right to correct errors and update product information where necessary.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted.

We may cancel or refuse an order where reasonably necessary, including where there is an obvious pricing or product information error, a product availability issue, or suspected fraudulent activity.

5. Pricing and Payments

Prices are displayed on our website at the time of purchase.

Payment must be successfully completed before an order can be processed.

Payments may be processed through secure third-party payment providers.

6. Shipping

Orders are generally processed within 1–3 business days after payment confirmation.

After dispatch, delivery generally takes 3–5 business days.

The estimated total delivery period is approximately 4–8 business days.

Please refer to our Shipping Policy for further information.

7. Returns and Refunds

Returns and refunds are handled in accordance with our Refund Policy.

We generally provide a 30-day return period, subject to applicable conditions.

Approved refunds are processed to the original payment method within 10 business days after approval.

Your statutory consumer rights are not affected.

8. Order Issues

If you receive a damaged, defective, incorrect, or incomplete order, please contact us as soon as possible.

We may request photographs, order information, or other reasonable information to assess the issue.

9. Prohibited Uses

You must not use our website:

For unlawful purposes
To commit fraud
To interfere with website security
To transmit malicious software
To unlawfully collect information about other users
To infringe intellectual property rights
To interfere with the operation of the website

10. Intellectual Property

All website content, including text, graphics, logos, images, designs, and other materials, is protected by applicable intellectual property laws unless otherwise stated.

You may not reproduce, modify, distribute, or commercially exploit our content without permission.

11. Third-Party Services

Our website may use third-party services, including payment providers, delivery companies, analytics services, advertising platforms, hosting providers, and other technology providers.

Your use of such services may also be subject to their respective terms.

12. Privacy

Personal information is handled in accordance with our Privacy Policy.

13. Website Availability

We make reasonable efforts to keep our website available and accurate.

However, we do not guarantee that the website will always be uninterrupted, error-free, or free from technical issues.

14. Limitation of Liability

Nothing in these Terms is intended to exclude or restrict liability where such exclusion or restriction would be unlawful.

Nothing in these Terms affects your statutory consumer rights.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Updated terms will be posted on our website.

16. Governing Law

These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you.

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